We offer Unlimited Furniture Delivery
on applicable products for each order shipping to one address. Your furniture
and select non-furniture items will be delivered by experienced white glove
delivery professionals. You will be charged a flat rate based on your delivery
area. For items shipped via UPS, see STANDARD DELIVERY section below for
U.S. UNLIMITED FURNITURE DELIVERY RATES
(DISTANCE FROM dover delaware)
Within 50 miles
Between 51 and 100 miles
Between 101 and 150 miles
Between 151 and 200 miles
Over 200 miles
ALASKA / HAWAII The flat rate for delivery to Alaska or Hawaii is $1,000. *Excluding Outlets and Warehouse locations.
It is your responsibility to ensure that all furniture items will fit through
any access points such as doorways, stairways, hallways, elevators and around
corners into the desired location to ensure items will fit at the time of
SCHEDULING YOUR DELIVERY Once you are notified that items are ready for delivery, we ask that you take receipt of them within 30 days. At the time of scheduling, please notify Fair Global Prime of any special requirements necessary to ensure a successful delivery. This includes, but is not limited to, the need for small trucks to navigate narrow roads and driveways, restricted delivery time frames due to local ordinances, gated entry access, proof of insurance for high rise and condominium buildings, multiple flights of stairs and service elevator reservations.
WHAT TO EXPECT ON DELIVERY DAY
Most furniture items and select non-furniture items that qualify for Unlimited
Furniture Delivery include delivery inside your home, where experienced white
glove delivery service professionals will carefully unpack and inspect each
item, assemble it and place it in your room of choice. Please note that we do
not unpack lighting, and certain other restrictions may apply. For your
convenience, all packing materials will be removed. We ask that you closely
inspect your item(s) before our delivery professionals leave your home.
Our delivery professionals are not
permitted to move furniture currently in your home, nor are they allowed to
move or set up electrical equipment. To facilitate delivery, please clear the
space where furniture or rugs will be placed prior to delivery.
An authorized individual must be home
during your scheduled delivery window to accept and inspect your items and sign
the delivery receipt.
In the event of any imperfection noted at the time of delivery, Fair Global Prime will replace the item or schedule a furniture medic or service technician to repair the issue at no charge to you. Contact Us for more information.
Oversized, extremely heavy or fragile items cost more to ship and handle and
require additional delivery support, thus incurring a surcharge. This
additional charge is listed with the product price on the applicable product
page and in the cart.
Items including certain smaller furniture items, will generally be shipped via
UPS and charged a standard shipping rate based on the total merchandise value
(see table below). Items that ship Standard Delivery arrive in 3-7 business
For an additional $25 per address, we can ship orders received by noon ET
(Mon-Fri) to arrive in 2-3 business days (2-Day Rush). For an additional $35
per address, we can ship orders received by noon ET (Mon-Fri) to arrive in 1-2
business days (1-Day Rush). Rush delivery is not available to APO/FPO/DPO
addresses, PO boxes or Canada, or for items that ship via Unlimited Furniture
Delivery. Overnight delivery is available to most locations in the continental
U.S. STANDARD DELIVERY & RUSH DELIVERY SHIPPING RATES
OTHER SHIPPING & DELIVERY INFORMATION
We do not ship to APO, FPO or DPO addresses
INTERNATIONAL DELIVERY & FREIGHT
We ship only to the U.S, Canada. We do not ship to the U.S. Territories,
including Guam, Puerto Rico and the U.S. Virgin Islands. However, international
clients can have orders delivered to a freight forwarder of their choice
located within the U.S. or Canada.
Our goal is to provide accuracy in all prices, delivery rates and other
information. All prices in our source books and online are in U.S. dollars and
are subject to any applicable taxes according to state and local laws.
Availability, prices and delivery rates are subject to change. There may be
errors in the prices, descriptions or images of certain merchandise, and we
reserve the right to restrict orders of those items and correct any errors,
inaccuracies or omissions.